Company Description
About Sopra Steria
Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion.
The world is how we shape it.
Job Description
Job Description: L2 Cloud Infrastructure Support Engineer
We are seeking a skilled L2 Cloud Infrastructure Support Engineer with 4–6 years of experience. The ideal candidate will possess excellent troubleshooting skills, strong communication abilities, and hands-on experience with Azure and related tools. This role involves providing operational support, optimizing cloud environments, and collaborating with cross-functional teams to resolve technical issues effectively.
Key Responsibilities
Authentication (OAuth2):
Provide support and troubleshoot issues related to OAuth2 authentication, including token generation and authorization flows.
Containerization & Orchestration (AKS and Kubernetes):
Troubleshoot and support Azure Kubernetes Service (AKS)-based applications, resolving issues related to pods, deployments, scaling, and networking.
Monitor and maintain Kubernetes environments for smooth operations.
Cloud Platforms:
Hands-on experience with Azure, including PowerShell and Bicep scripting for automation.
Utilize Terraform (IaC) for provisioning and managing cloud resources.
Familiarity with KQL Language for log analysis and query management.
CI/CD Tools:
Support and manage pipelines using tools like Jenkins, GitLab CI, or Azure DevOps to ensure smooth integration and deployment processes.
Version Control:
Proficient in Git and Git-based workflows for code management and version control.
Python Automation:
Provide support for Python-based scripts, debugging, and enhancing automation workflows.
General Support:
Collaborate with cross-functional teams to resolve technical issues and ensure operational excellence.
Document troubleshooting procedures, resolutions, and best practices for team knowledge sharing.
Deliver high-quality customer support with timely and effective solutions.
Preferred Qualifications:
Certifications in Azure (e.g., Microsoft Certified: Azure Fundamentals, Azure Administrator Associate, or Azure Developer Associate).
Familiarity with monitoring and alerting tools like Azure Monitor, Prometheus, or Grafana for proactive issue detection and resolution.
Required Skills:
Experience Range: 4–6 years in cloud and infrastructure support roles.
Technical Expertise: Azure, AKS, Kubernetes, PowerShell, Bicep, Terraform, KQL, Python.
Communication Skills: Excellent verbal and written communication to collaborate with global teams
Total Experience Expected: 04-06 years
Qualifications
BE/B-Tech Equivalent
Additional Information
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
