SSIS Production Service Support Lead

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion.
The world is how we shape it.

We are seeking a highly skilled and experienced SSIS Production Support Lead with 8-10 years of hands-on experience to join our team. In this role, you will be responsible for supporting and maintaining our SSIS (SQL Server Integration Services) and ETL (Extract, Transform, Load) processes. Your expertise will contribute to the successful implementation and optimization of data integration solutions within our organization. The ideal candidate has a solid background in SSIS development and administration, along with excellent troubleshooting and problem-solving abilities. 

Responsibilities: 

1. Provide technical support and troubleshooting for SSIS and ETL-related issues in a production environment. 
2. Collaborate with cross-functional teams to understand business requirements and translate them into effective SSIS/ETL solutions. 
3. Design, develop, test, and deploy SSIS packages for data extraction, transformation, and loading processes. 
4. Monitor and maintain the performance, availability, and integrity of SSIS and ETL jobs. 
5. Identify and resolve performance bottlenecks and optimize ETL workflows for efficient data processing. 
6. Conduct root cause analysis for production incidents and implement preventive measures. 
7. Develop and maintain documentation, including system specifications, data mappings, and process flow diagrams. 
8. Stay up to date with industry trends and best practices in SSIS, ETL, and data integration technologies. 
9. Collaborate with database administrators, developers, and other stakeholders to ensure data quality and consistency. 
10. Participate in on-call support rotations and respond to critical issues in a timely manner. 

Leadership & Soft Skills:

1. Strong ownership mindset for production stability
2. Excellent communication and stakeholder management
3. Experience leading support teams and on-call rotations
4. Ability to work under pressure in critical production incidents

Total Experience Expected: 08-10 years

1. B.E / B.Tech 
2. Minimum of 8 years of experience in SSIS development and administration. 
3. Strong knowledge of ETL concepts, data integration methodologies, and best practices. 
4. Proficient in SQL programming and query optimization. 
5. Experience with performance tuning and optimization of SSIS packages. 
6. In-depth understanding of database systems, particularly Microsoft SQL Server. 
7. Solid understanding of data warehousing concepts and dimensional modelling. 
8. Familiarity with data governance and data quality principles. 
9. Strong analytical and problem-solving skills. 
10. Excellent communication and interpersonal skills. 
11. Ability to work independently and collaboratively in a team environment. 
12. Relevant certifications in SSIS or ETL technologies are a plus. 

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.