Product/Process Owner (Azure DevOps Boards)

Sopra Steria is a European leader in consulting, digital services, and software development, supporting its clients in their digital transformation through innovative and collaborative solutions. With 50,000 employees in nearly 30 countries and a revenue of €5.1 billion in 2022, we are committed to achieving sustainable results and placing people at the heart of technology. The world is how we shape it. For more information, visit us at www.soprasteria.ca.

Are you ready to take on the challenge with us?

Join Sopra Steria Aeroline and become part of a forward-thinking team shaping the future of aerospace through digital innovation. If you are passionate about managing business accounts, aerospace technologies, and want to make a meaningful impact, we want to meet you! Apply now to embark on an exciting career with us.

We are looking for a Product/Process Owner for Azure DevOps Boards (including Test Plans and Delivery Plans) to define operating models, templates, and governance that enable consistent planning, execution, and traceability across multiple teams. You will partner with engineering, QA, compliance, and leadership to make the platform usable, audit-ready, and scalable.

Responsibilities

• Define and maintain process templates (Agile/Scrum/CMMI or inherited).
• Configure custom Work Item Types (WITs), states, categories, and rules (e.g., required fields, transitions, automation).
• Structure Areas/Teams and Iterations.
• Configure Boards, Backlogs, Sprints, Delivery Plans, and portfolio views for 10–15 teams while preserving local autonomy.
• Establish linkage from requirements → user stories → test cases → builds → releases.
• Integrate Azure Test Plans and pipeline evidence.
• Create standard queries and dashboards for audits.
• Define conventions (naming, project templates), permissioning, change controls, and lifecycle policies.
• Manage platform community (training, clinics, FAQs).
• Conduct workshops, publish guides and playbooks.
• Collect feedback and metrics; iterate for usability and flow efficiency.

• Deep experience with Azure DevOps Boards at scale, including inherited/custom processes, Areas/Iterations design, cross-team planning, and reporting.
• Setup and governance of Azure Test Plans integrated with Boards and releases.
• Ability to design processes that produce audit-grade evidence (status histories, approvals, test coverage, release records).
• Experience with permission models, change policies, project templates, and service catalog for new teams.
• Strong facilitation and clarity.
• Product thinking and documentation excellence (guides, queries, dashboards).
• Data-driven iteration.

Nice to Have

• Knowledge of when to use GitHub Projects/Issues vs. ADO Boards and how to integrate signals across tools.
• Experience in regulated industries (aviation, rail, healthcare, finance) with formal requirements/test traceability.
• Familiarity with metrics frameworks (Flow Metrics, DORA, service levels) and value delivery reporting.

• Competitive salary and annual performance bonus
• Comprehensive benefits package: life insurance, long-term disability, health care, dental, vision, and a health spending account to support your well-being (Sopra Steria covers 100% of premiums)
• Paid time off: sick leave, personal days, and 3 weeks of vacation
• Monthly transportation allowance
• Excellent training, development, and career advancement opportunities, with active support to strengthen your skills in a caring, collaborative, and inclusive company culture
• Hybrid work environment
• Provided equipment to ensure optimal productivity
• Sopra Steria is certified as a “Great Place to Work”

Sopra Steria is an equal opportunity employer. We value diversity and are committed to creating an inclusive work environment. We thank all applicants for their interest in this position. Only shortlisted candidates will be contacted for the next steps in the selection process.