Windows Engineer (End-user computing)

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees.
The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.

Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.

The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

We are looking for Windows Engineer (End-user computing) to join Sopra Steria Polska for a team that supports and develop the platform ensuring secure, compliant, stable and user-friendly device environments.

Note that we can only offer cooperation to people are located in Silesian area and are willing to commute to our office in Katowice.

Responsibilities:​

• Multi-platform device management:
Manage full device lifecycle across Windows, macOS, iOS and Android using Intune, SCCM, and Jamf — including support for virtual desktop endpoints (AVD/VDI).

• Application lifecycle:
Handle the complete application lifecycle across platforms — packaging, deployment, updates and retirement.

• Device security and compliance:
Oversee that policies, access controls and core protections are correctly implemented across platforms.

• Print Management:
Work within enterprise print environments across customers, including drivers, queues and integration issues.

• Advanced support:
Deliver 2nd/3rd line troubleshooting, performing diagnostics and root cause analysis, and contribute to shift-left by enabling support teams with knowledge and clear documentation.

• Continuous Improvement:
Identify and drive improvement opportunities across platforms, streamline operational workflows and support standardization through automation and smarter configurations.

Tech stack on the project:​

• Windows
• SCCM
• Jamf
• Intune
• AVD/VDI

Relevant certification (recommended, not required)

Microsoft / Endpoint Management

• MD-102: Endpoint Administrator Associate
• SC-900: Microsoft Security, Compliance, and Identity Fundamentals
• MS-102: Microsoft 365 Administrator Associate
• ITIL® 4 Foundation

Packaging / Automation / Advanced Skills

• Windows Client (Exam MD-102 focus)
• Certified Application Packaging Specialist (CAPS)
• Jamf 100, 200, 300 and 400

Soft skills and work style

• Collaborative & curious: Shares knowledge, strengthens the team and stays eager to learn.
• Systems-minded: Thinks in systems, sees patterns and focuses on root causes.
• Principled & structured: Makes sound decisions based on standards and works in ways that scale.
• Self-driven under pressure: Moves work forward independently and handles unclear situations calmly.

What we offer:
• BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, workation
• DEVELOPMENT OPPORTUNITIES (UoP and B2B): certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud)

The recruitment process for this position consists of two stages:
• a short phone call with a recruiter (30 min max)
• one-hour long interview on Teams (with both general and technical questions)

Salary range:
All information about salary range and its additional components will be provided during the 1st stage of recruitment process.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.