Systems Engineer (Monitoring Architect)

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees.
The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.

Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.

The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

We are looking for Systems Engineer (Monitoring Architect) to join Sopra Steria Polska and one of our innovative international squads located in Luxembourg and Poland. You will be responsible for the architecture, design, and evolution of enterprise monitoring solutions. This role focuses on defining monitoring strategies, designing scalable and resilient monitoring architectures, and ensuring observability solutions meet operational, security, and business requirements.

Note that we can only offer cooperation to people who are located in Poland and have EU citizenship.

Responsibilities:​
• Design, plan, and maintain end-to-end monitoring architectures for infrastructure, systems, and applications.
• Define monitoring standards, best practices, and design guidelines.
• Evaluate, select, and integrate monitoring tools and technologies.
• Design alerting strategies (thresholds, alert logic, escalation, noise reduction).
• Ensure monitoring solutions are scalable, resilient, secure, and maintainable.
• Collaborate with Monitoring SREs to support complex tickets and incidents.
• Provide architectural guidance during onboarding of new systems and services.
• Participate in root cause analysis and drive monitoring-related improvements.
• Document monitoring architectures, configurations, and operational procedures.
• Support continuous improvement of observability (metrics, alerts, dashboards, SLIs/SLOs).

Tech stack on the project:​
• Icinga/Prometheus/Grafana, Jenkins, Gitlab, Ansible, Terraform, etc.

Must have requirements:​

• Hands-on knowledge of monitoring and observability tools, such as: Icinga, Prometheus, Grafana.
• Strong Linux system administration background.
• Solid experience in system engineering and IT operations.
• Proven experience designing and operating monitoring solutions.
• Experience with metrics, alerts, dashboards, and monitoring automation.
• Automation tools for CI/CD (Jenkins, Gitlab) and configuration (Ansible, Terraform).
• Experience with using REST API form different products and tools.
• Understanding of networking, virtualization, and distributed systems.
• Scripting or automation skills (e.g., Bash, Python).
• Strong analytical and problem-solving skills.
• EU citizenship.
• Fluent English: B2/C1.
• Being open to occasional business trips abroad and visits in our office in Katowice.

Nice to have requirements:

• Experience with SRE practices (SLIs, SLOs, error budgets).
• Exposure to cloud and container environments (Kubernetes, cloud monitoring).
• Experience reducing alert fatigue and improving monitoring quality.
• Knowledge of Dynatrace Managed monitoring system and Dynatrace certification.
• Experience working in an Agile/Scrum development process.
• Clearance.

What we offer:
• BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, life insurance, workation
• DEVELOPMENT OPPORTUNITIES (UoP and B2B): certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud)

The recruitment process for this position consists of two stages:
• a short phone call with a recruiter (30 min max)
• one-hour long interview on Teams (with both general and technical questions)

Salary range:
UOP: 18 000 -22 000 PLN gross/month.
B2B: 135-180/190 PLN/h net + vat.

All information about salary range and its additional components will be provided during the 1st stage of recruitment process.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.