SharePoint Administrator

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion.
The world is how we shape it.

• Role: SharePoint Administrator
• Skillset: SharePoint, MS Teams, Powershell Scripting, O365 - Power Automate
• Experience: 4-6 years
• Location: Noida and Chennai

Role Overview

1. Second line Teams and SharePoint Online support engineer
2. To provide second line support and technical implementation: installation, maintenance, performance optimization

Key Responsibilities

1. Handling of Teams/SharePoint Online incidents and requests escalated by L1 teams.
2. Work on projects to develop and improve the services provided by the team
3. Assist the team with maintenance and troubleshooting of the supported environments
4. Monitoring, analysis and diagnostics of environment alerts and warnings
5. Ensure the security and integrity of the supported environments
6. Production and development of documentation and support guides.
7. Monitor developments by Microsoft and in the wider IT industry, to advise where improvements can be made

Essential Skills

1. Good verbal and written English communication skills
2. Experience of Office365 administration, in particular Teams and SharePoint Online
3. General awareness of Windows servers and other IT technologies such as networking, AD, etc.
4. Some experience of scripting, preferably against AD, Office 365 and Windows servers
5. Good knowledge of IT security principles and how they should be implemented
6. Experience within a customer support environment.
7. Problem solving skills, persisting until a resolution is found
8. A committed team player with the desire to help colleagues.
9. Able to contribute to meetings and express opinions in a professional manner.
10. Documentation skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk personnel.

 Additional Skills

1. Experience in other Office 365 technologies such as Power Automate.

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At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.