Oracle Service Support Engineer
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Noida, Uttar Pradesh, India
- Sopra Steria
- Engineering, Development, Applications
- 0 to 2 years
- Standard
- Noida, Uttar Pradesh
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About Sopra Steria
Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion.
The world is how we shape it.
Position: APPLICATION SUPPORT_SERVICE DESK
Experience: 6 months - 2 years
Educational Qualification: BCA/MCA
Job Location: Noida
Shift: UK Shift & UK calendar will be followed
Mode of Working: Work from Office
Primary Skills:
- Excellent verbal and written communication skills.
- Providing first level support through taking calls and handling the resulting incidents or Service Requests.
Job Description:
- Providing first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives.
- Comfortable with UK working / holidays Comfortable working in UK shifts.
- Strong customer service focused approach and Excellent phone etiquette.
- Willing to work on support environment.
- Decent Problem diagnosing and analytical skills.
- Excellent verbal and written communication skills.
- Understanding of business intelligence tool and reporting (Standard, Modified and Live reports)
- Experience on any Financials modules (GL,AP, Purchasing ,AR, Order Management ,FA,CM ) as a functional.
B.Com, M.Com, BCA, MCA
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
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Salary
Location
Noida, Uttar Pradesh, India
Job Type
Standard
Experience Level
0 to 2 years
Department
Engineering, Development, Applications
Brand
Sopra Steria
Location
Noida, Uttar Pradesh
Description
Position Overview:As a specialized recruiter in technology, you will be responsible for managing end-to-end recruitment processes, from client engagement to candidate placement. Leveraging your expert
Reference
72c9bf70-2bbf-4c5b-9562-561a69d08887
Expiry Date
Jan 1, 0001
Author
Sarah SmithAuthor
Sarah Smith