Company Description
Sopra Steria is Europe’s leading digital solutions provider, employing over 56,000
employees in 30 countries. We provide tailored, end-to-end corporate technology
and software solutions. We leverage our digital tools and market expertise to help
our clients make bold choices and deliver results. Our commitment to innovation,
collaboration and value in business development is why we’re the preferred
technology partner of Europe’s most successful companies. The world is how we
shape it, so let’s shape it together.
Job Description
The Monitoring Architect is responsible for defining, designing, and evolving enterprise-grade monitoring and observability solutions across complex IT environments. The role focuses on establishing robust monitoring strategies and scalable architectures that meet operational excellence, security, and business continuity requirements.
Working closely with Monitoring SREs, IT Operations, System Engineers, and Application Teams, the Monitoring Architect translates business and technical needs into structured, maintainable, and future-proof monitoring solutions. While not an operational role, the position provides expert-level architectural guidance and support, particularly for complex incidents, design challenges, and continuous improvement initiatives.
Key Responsibilities
Design, plan, and maintain end-to-end monitoring architectures for infrastructure, systems, and applications
Define and enforce monitoring standards, best practices, and architectural guidelines
Evaluate, select, and integrate monitoring and observability tools and technologies
Design and optimize alerting strategies (thresholds, alert logic, escalation models, noise reduction)
Ensure monitoring solutions are scalable, resilient, secure, and maintainable
Collaborate closely with Monitoring SRE teams to support complex tickets, incidents, and investigations
Provide architectural guidance during the onboarding of new systems and services
Participate in root cause analysis and drive monitoring-related improvements
Produce and maintain architectural documentation, configurations, and operational procedures
Support the continuous improvement of observability capabilities, including metrics, alerts, dashboards, SLIs, and SLOs
Qualifications
Technical Skills
Strong background in Linux system administration
Solid experience in system engineering and IT operations
Proven experience in designing and operating monitoring solutions in enterprise environments
Hands-on expertise with monitoring and observability tools, including:
Strong experience with metrics, alerting, dashboards, and monitoring automation
Experience with CI/CD and automation tools (e.g. Jenkins, GitLab)
Configuration and infrastructure automation using Ansible and Terraform
Experience using REST APIs from different products and tools
Good understanding of networking, virtualization, and distributed systems
Scripting and automation skills (e.g. Bash, Python)
Soft Skills
Strong analytical and problem-solving abilities
Ability to work across multidisciplinary teams and clearly explain complex technical concepts
Structured, detail-oriented, and documentation-focused mindset
Proactive attitude with a strong focus on continuous improvement
Nice to Have
Experience with Site Reliability Engineering (SRE) practices (SLIs, SLOs, error budgets)
Exposure to cloud and containerized environments (Kubernetes, cloud-native monitoring)
Proven experience in reducing alert fatigue and improving monitoring quality
Knowledge of Dynatrace Managed monitoring system
Dynatrace certification is a strong advantage
Fluency in English (written and spoken) is required. Proficiency in any additional European language is a plus
Additional Information
As a member of one of Europe’s largest digital solutions providers, you’ll benefit from extensive career development opportunities, both local and international. At the Sopra Steria Academy, you’ll be part of a dynamic network of 56,000 professionals at all stages of their careers. With a wide array of offices to explore, you can find your ideal location and take the next step in your career.
______
Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences.
