Junior DevOps Engineer

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees.
The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.

Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.

The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

We are looking for Junior DevOps Engineer to join Sopra Steria Polska and one of our innovative international squads. You will provide technical support and drive continuous improvement of our tooling ecosystem. In this role, you will work directly with internal customers and take on technical tasks within a DevOps oriented environment.

Note that we can only offer cooperation to people who are located in Poland and have EU citizenship.

Responsibilities:​

• Receiving, logging, and managing requests from customers.
• Following and improving service operation procedures defined by concerned services.
• Following up on requests in the ticketing or logging systems.
• Investigating and resolving issues, acting as a point-of-contact for end users and internal stakeholders.
• Maintaining a high degree of customer service and adhering to IT service management principles.
• Participating in tooling and system development, maintenance, and updates (including minor code or configuration changes).
• Performing log analysis and root-cause debugging.
• Monitoring production performance, production jobs, and application health.
• Writing or enhancing scripts and automation to streamline repetitive tasks.
• Supporting CI/CD pipeline updates and troubleshooting build or deployment processes.
• Providing training and technical support to end users and team members.
• Writing and updating documentation and procedures, contributing to the knowledge base.
• Collaborating with peers in an international, DevOps-minded environment.

Tech stack on the project:​
•Bash, Python, PHP, MySQL, Git
 

Must have requirements:​

• Customer-focused, proactive problem solver with attention to detail.
• Knowledge of APIs and experience with troubleshooting logs.
• Familiarity with version control (Git) and comfort contributing small code or configuration changes.
• Basic scripting and programming experience (Bash, Python, PHP, MySQL)
• EU citizenship
• Fluent English: B2/C1.
• Being open to occasional business trips abroad and visits in our office in Katowice

Nice to have requirements:

• Clearance
• A knowledge in the following domains would be considered as an asset:
  • ITSM Tools (Service Now, BMC Atrium, Patrol, Proactive Net…).
  • Oracle database.
  • vTOM or other job scheduling tools.
  • WebLogic OSB / SOA.
  • PHP / MySQL.
  • UNIX and Windows operating system commands.
  • Networking fundamentals (VLAN, DNS, …).
  • Data Center operations.

Working hours:

You will work in shifts (7 AM – 20 PM) and 24/7 support on call.

What we offer:
• BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, workation
• DEVELOPMENT OPPORTUNITIES (UoP): certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud)

The recruitment process for this position consists of two stages:
• a short phone call with a recruiter (30 min max)
• one-hour long interview on Teams (with both general and technical questions)

Salary range: UOP: 8 000-11 000 PLN gross/month.
All information about salary range and its additional components will be provided during the 1st stage of recruitment process.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.