Citrix Administrator

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees.
The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.

Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.

The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

We are looking for an experienced Citrix Administrator to join Sopra Steria Polska for a team that cooperates with one of our Norwegian clients.

We are seeking a hands-on technician with strong skills in modern Citrix virtual desktop environments. You will operate and improve Citrix Virtual Apps and Desktops across on-premises and Citrix Cloud platforms, ensuring stable, secure and high-performing virtual desktops and applications for enterprise users.

Responsibilities:​

• Citrix Virtual Desktop Operations: Support and operate Citrix Virtual Apps and Desktops across on-premises and Citrix Cloud environments, including image lifecycle, session performance, published apps/desktops and user profiles.
• Application lifecycle: Handle the complete application lifecycle across Citrix platforms —packaging, deployment, updates and retirement.
• Access, security and compliance: Oversee that access layers, policies, profiles and core security protections are correctly implemented and maintained across environments.
• Infrastructure Integration: Work with supporting services such as Active Directory, Entra ID, Group Policy, Delivery Controllers, StoreFront and Citrix Gateway, load balancing, networking and monitoring to deliver a stable and performant Citrix platform across cloud and on-prem.
• Advanced support: Deliver 2nd/3rdline troubleshooting, performing diagnostics and root cause analysis, and contribute to shift-left by enabling support teams with knowledge and clear documentation.
• Continuous Improvement: Identify and drive improvement opportunities across environments, streamline operational workflows and support standardisation through automation and smarter configurations.

Tech stack on the project:​

• Citrix
• Citrix Virtual Apps, Desktops
• Citrix Cloud Platforms

Must have requirements:​

• Citrix Virtual Apps & Desktops – Support and maintain on-premises and Citrix Cloud environments, including image management, session performance, and user profiles
• Application Lifecycle – Packaging, deployment, updates, and retirement of applications within the Citrix ecosystem
• Security & Compliance – Implement and maintain access policies, profiles, and security measures
• Infrastructure Integration – Knowledge of AD, Entra ID, GPO, StoreFront, Citrix Gateway, load balancing, and monitoring
• Advanced Support & Automation – Troubleshooting (2nd/3rd line), documentation, automation, and continuous improvements

Nice to have requirements:

• CC-VAD-CC: Citrix Virtual Apps and Desktops Service on Citrix Cloud
• CCA-V: Citrix Virtual Apps and Desktop Administration
• SC-900: Microsoft Security, Compliance, and Identity Fundamentals
• MS-102: Microsoft 365 Administrator Associate
• Packaging / Automation / Advanced Skills
• Citrix certifications
• Certified Application Packaging Specialist (CAPS)
• MD-102: Endpoint Administrator Associate
• ITIL® 4 Foundation

Other requirements:

• Collaborative & curious: Shares knowledge, strengthens the team and stays eager to learn
• Distributed-thinking: Understands layered systems and follows issues end-to-end
• Precision & stability-focus: Makes careful, standards-based decisions that protect reliability

What we offer:
• BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, workation
• DEVELOPMENT OPPORTUNITIES (UoP and B2B): certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud)

The recruitment process for this position consists of two stages:
• a short phone call with a recruiter (30 min max)
• one-hour long interview on Teams (with both general and technical questions)

Salary range:

All information about salary range and its additional components will be provided during 1st stage of recruitment process.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.