Axway B2B Module Lead-Service Support

About Sopra Steria

Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognised for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion.

The world is how we shape it. 

1)      Technical

·       Mandatory:

• Expert on any of the Axway products / Any other competitor B2B product
• Knowledge of EDI domain and standards
• Familiar with Databases like MySQL/DB2/Oracle
• Good working experience on Linux and Windows environment
• Familiar with various network protocols e.g., HTTP/FTP/SFTP/SMTP
• Knowledge of SSL, SSH, LDAP/firewalls, Certificates
• Knowledge of SOAP/REST API
• Well versed on designing, developing, modifying and debugging various technical issues.
•   Desirable:
• Familiar with Linux (RHEL/SUSE)
• Familiar with Automation and pipeline tools for CI/CD (Ansible/Puppet, GiT) usage and exceution.
• Good to have experience with Bash and python/ Terraform.
• Familiar with Any Cloud (AWS or Azure)
• Familiar with networking concepts will be add on..

2)      Operational              

24*7*365 shift (with night shift and India Festivals / Public holidays). On call support from Home

3)      Soft Skills / Experience

·       Mandatory:

• Good communications skills - both written and verbal.
• Experience on Upgrade and Migration Projects.
• Client engagement experience
• knowledge of ITIL processes including Incident/Problem/Change Management processes experience 

·       Desirable:

• Strong ability to map customer requirements to a solution approach
• Excellent customer service skills, both verbal and written
• Strong analytical skills and incisive thinking ability
• Excellent in Client Interfacing and customer co-ordination Skills
• Knowledge of product architecture
• Autonomous with one programming language/scripting·

Total Experience Expected: 04-06 years

B.Tech(CS)/BE(CS)/MCA

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.