Middleware Systems Senior Technical Lead

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion.
The world is how we shape it.

• Provide Level 3 support for WebSphere Application Server environments, including installation, configuration, tuning, troubleshooting, and performance optimization.
• Experience in implementation project with building and providing consulting to manage the Middleware stack for complex architecture.
• Perform root cause analysis (RCA) and implement permanent solutions to prevent recurrence.
• Implement DevOps practices to automate deployment, monitoring, and maintenance tasks related to WebSphere environments.
• Set up and configure WebSphere Application Server instances across development, testing, and production environments.
• Monitor system performance, analyze metrics, and implement tuning strategies to optimize WebSphere Application Server performance.
• Conduct capacity planning and ensure scalability of WebSphere environments.
• Perform regular security audits, vulnerability assessments, and apply patches as necessary.
• Generate performance reports, incident reports, and contribute to knowledge base articles.
• Participate in on-call rotation and provide 24x7 support for critical production issues as required.
• Proficiency in scripting languages such as Shell, Python etc.
• Provide support and participate in the CAB and change control process.
• Management and problem resolution for all critical incidents and communicating with application owners.
• Notify, escalate, and communicate to senior management on status of critical service requests, major incidents, and changes as necessary.
• Experience in OS platforms (Linux, Windows, WebSphere, VTOM, Tomcat, mRemoteNG.) and have expertise on Linux Server and Application Management
• Set up monitoring and logging solutions using tools like Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk to gain insights into WebSphere performance and operational metrics.
• Develop alerts and dashboards to proactively identify and resolve issues.
• Develop and maintain scripts using Bash, PowerShell, Python, or similar languages to automate routine tasks, deployments, and configuration changes.
• Enhance automation capabilities to improve operational efficiency and reduce manual intervention.
• Work closely with DevOps teams to ensure seamless integration of WebSphere environments into the overall DevOps workflow.
• Participate in DevOps practices such as automated testing, continuous monitoring, and iterative development.
• Proficiency in scripting languages such as Bash, PowerShell, or Python.
• Strong communication skills and the ability to collaborate effectively with cross-functional teams and stakeholders.

Required Skills:

• Strong understanding of cloud platforms (e.g., AWS, Azure) and containerization technologies (Docker, Kubernetes).

Preferred Skills:

• IBM Certified System Administrator - WebSphere Application Server.
• Experience with CI/CD and infrastructure as code (IaC) tools such as Terraform or CloudFormation.
• Familiarity with microservices architecture and modern application deployment patterns.
• Relevant certifications (e.g., IBM Certified System Administrator - WebSphere Application Server, Oracle Certified Professional, Red Hat Certified Engineer (RHCE), Microsoft AZURE Cloud certifications) are advantageous.
• Familiarity with ITIL practices and certification preferred to ensure adherence to industry best practices and service management standards.
• Microsoft Certified: Azure Developer Associate

Total Experience Expected: 08-10 years

24*7 Support Model Expected

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.